Hi All,

Sunday was my birthday, both the boys and husband got me some boots vouchers which I had requested, as I like to treat myself to creams and lotions. In total had £200.00 worth.

Went in today the bill came to just over £150 handed over my husbands gift card for £100, and there was nothing on it. They phoned head office they said nothing could be done without the receipt which I had binned.

Quickly ran home as the binmen come today, went through all the black bags and found it.

After work returned to Boots spoke to the store manager, but the number on the gift card was different from the receipt, so they suggested I ring head office.

Went home phoned head office they said ring the branch where it was brought, which was high holburn in London, gave all the details to the girl on the phone even the day and time it was purchased, anyway they are investigating and my husband has to ring them tomorrow.

Strange, can't wait for the outcome.

Anne x